Refund and Returns Policy

Overview

• Our refund and returns policy is valid for 30 days from the date of purchase.
• Items must be unused, in original condition and packaging to be eligible for return.
• A receipt or proof of purchase is required for all returns.

Non-Returnable Items

• Perishable goods (food, flowers, newspapers, magazines)
• Intimate or sanitary goods
• Hazardous materials, flammable liquids or gases
• Gift cards
• Downloadable software products
• Certain health and personal care items

Partial Refunds

Partial refunds may be granted for:

• Books showing signs of use
• Opened media (CDs, DVDs, VHS tapes, software, video games, cassette tapes, vinyl records)
• Items not in original condition, damaged, or missing parts (not due to our error)
• Items returned more than 30 days after delivery

Refund Process

1. We’ll email you upon receipt of your return.
2. You’ll be notified of refund approval or rejection.
3. Approved refunds will be credited to your original payment method.

Late or Missing Refunds

If you haven’t received your refund:

1. Check your bank account again.
2. Contact your credit card company.
3. Contact your bank.
4. If still unresolved, contact us at {email address}.

Additional Policies

• Sale items are not refundable.
• We only exchange defective or damaged items.
• Gift returns will result in a gift credit or refund to the original purchaser.

Shipping Returns

• Return your product to: {physical address}
• You are responsible for return shipping costs.
• Consider trackable shipping or insurance for expensive items.

Need Help?

Contact us at [email protected] for refund and return inquiries.